TERMS & CONDITIONS OF SALES AND DELIVERY

• For “ex-stock”: A min of 30% non-refundable deposit is required for booking. The remaining balance must be paid for in full before delivery may be scheduled.

• For “ex-stock”: Notwithstanding the above, Wagner Piano Sdn Bhd reserves the right to cancel the booking order without further reference to the buyer in the event the product is not paid for in full or is not claimed for a period exceeding 30 days from the date of the booking invoice.

• For “custom/special order”: A min of 50% non-refundable deposit is required for booking. The remaining balance must be paid for in full before delivery may be scheduled.

• For “custom/special order”: Notwithstanding the above, Wagner Piano Sdn Bhd reserves the right to cancel the booking order without further reference to the buyer in the event the product is not paid for in full or is not claimed for a period exceeding 30 days from the date of notification of availability.

• The buyer shall check their product thoroughly at the time of collection or upon delivery. Any complaints regarding the product must be registered in writing to Wagner Piano Sdn Bhd on the same day of collection or delivery. No claim shall be entertained thereafter, the buyer shall be deemed to have examined the product, and to have accepted them in good condition and free from any defect.

• All our products sold are non-exchangeable and non-refundable.

We look forward to be of service to you

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